Oct 2Tips & TricksGap Identified: How To Display Color Variety In Beauty Better. Dior Beauty Example.Discover an easy solution to improve color variety display in beauty, with Dior's Rouge Dior Lipstick as an example.
Nov 11Client relations & VICsGoyard London: Should Negative Reviews Be Taken Seriously?Google reviews tear Goyard London boutique to shreds. When should brands pay attention to criticism?
Aug 22Client relations & VICs#VIC Experience: Rolls-Royce x HermèsWhen collaborations and luxury experiences go beyond: Rolls-Royce x Hermès car.
Jun 8MarketingCatalogues in Luxury Fashion: Dior x Stone Island Near-Perfect EditionReview of Dior x Stone Island's near-perfect e-catalogue: detailed lookbook, categorized items, and exclusive Selfridges styles.
Apr 30Client relations & VICsVIC strategies in Luxury: personal shopping and concierge services. Failure of experience with LVMH-owned 24S.Personal shopping and concierge services in luxury: room to grow. How LVMH-owned 24S failed to introduce the service.
Apr 19Client relations & VICs2Jour Boutique Check: GUCCI London FlagshipJoin me as I visit the Gucci London flagship, sharing personal observations and insights on enhancing customer satisfaction and loyalty.